Confidentiality
The Information entered into Zynoff by any Authorized User is considered personal and confidential. It will not be accessed, used, or shared by Zynoff without the Subscriber’s permission, except in the cases outlined below.
Zynoff may access the Information solely to assist Authorized Users with troubleshooting or resolving issues related to the Service.
The Service uses cookies and other technologies to improve the user experience. Cookies do not identify individual Authorized Users but identify the computer used to access the Website. Users can choose to allow or reject cookies via their browser settings.
Zynoff may collect non-identifying data to enhance the Service, which will remain confidential and not be shared with third parties.
Security
Zynoff’s servers use SSL Certificates for encryption, ensuring that all data transferred between Authorized Users and the Service is secure. Authorized Users should use browsers that support encryption security when entering or uploading information.
Zynoff stores Information in a secure location, which may be inside or outside of New Zealand, and may be transferred internationally for storage and access purposes.
Access to Information
At the Subscriber’s or Advisor’s request, and once obligations are met, Zynoff will provide a full export of the Information in a common file format.
Information may be permanently deleted 12 months after a subscription ends or sooner if requested.
Credit Card Details
Credit card details used for payment are not stored as part of the Service and are not accessible by Zynoff employees.
Data Deletion
Please visit the Data Erasure Request page.
General
The Privacy Policy should be read alongside the Zynoff Terms of Service. Definitions in the Terms of Service apply to this Privacy Policy. In case of a conflict, the Terms of Service will take precedence.
Zynoff may modify or replace the Privacy Policy at any time.
